Use cases, by job
Live chat that captures and books leads on your website
The Sellinger live chat widget is installed with one script tag. It answers product questions, qualifies visitors against your goals and books meetings, and every chat lands in the same inbox as the LinkedIn, email and WhatsApp threads for that person. Plans start at $19 a month with a 30 day free trial and no card.
Published by Sellinger AI. Numbers and settings checked on 19 October 2026 against the fact register. Report an error.
- per month, the smallest live chat plan
- $19
- of 322 customer teams used live chat in the last 90 days, 5 with an active widget, snapshot 18 October 2026
- 23
- free trial, no card
- 30 days
Who has this job
A site where visitors ask questions at night or at weekends and nobody answers until Monday. A founder who gets chats from the pricing page. An agency that wants every visitor question captured. If an inquiry waits, the person has usually moved on.
How it works
- 1
Install
One line of code
Paste one script tag into your site. A Shopify connection is available.
- 2
Teach
Product knowledge and goals
Set what the agent knows, what it should achieve in a conversation and how the widget looks.
- 3
Chat
Qualify and book
The agent answers, asks the qualifying questions you set and offers times from a connected calendar.
- 4
Hand off
To your team
When the AI cannot resolve something it can pass the conversation to your team with the visitor's history, pages viewed and the transcript.
Two modes exist. Sales Mode handles new visitors: qualifying, product questions, objections and demos. Support Mode handles existing customers. Returning visitors are recognised by cookie, and the chat is stored in the unified inbox, so a later LinkedIn or email follow up knows what was said in the chat.
The inbound goals the product ships fit this job, among them "Respond to every inbound inquiry within 5 minutes, classify intent, and route it to the right sequence or team member" and the escalate to a human goal. See the inbound lead qualification use case.
One result, with its limits
Hotel Pirin, a related party, answered 54 guest inquiries in a median of 41 seconds (Messenger 12 seconds, email 49 seconds). That study covers Messenger and email, not the website widget. For the widget there is no published campaign, and 1 of the 23 teams that used live chat pays for it, so no widget result is claimed.
Common questions
Does the widget speak other languages?
Is it only for ecommerce?
How is it priced?
Sources and method
Live chat product page and pricing page, checked 19 October 2026. Usage counts from the customer base snapshot of 18 October 2026. Hotel Pirin figures from its case study, a related party, data to 11 October 2026.
Related: live chat product page, inbound lead qualification, speed to lead.
