Glossary

What is win rate in sales?

Win rate is the share of sales opportunities that end as won deals. The usual formula is deals won divided by deals closed, won plus lost, over a period. It tells you how well the team converts real opportunities, and it is easy to distort by changing what counts as an opportunity.

Published by Sellinger AI. Numbers and settings checked on 24 October 2026 against the fact register. Report an error.

How do you calculate it?

Win rate = deals won / (deals won + deals lost) x 100. An example with made up numbers: in a quarter, 12 deals were won and 28 were lost, so the win rate is 12 / 40 = 30%. Deals still open are left out until they close.

What are the pitfalls?

  • Counting only deals that reached a late stage makes the rate look high.
  • Leaving out deals that went quiet, instead of closing them as lost.
  • Mixing new business and renewals in one number.
  • Comparing win rates across teams with different opportunity definitions.

How do you improve it honestly?

Qualify earlier, so fewer poor fit deals become opportunities. Reach more than one person per account, so deals do not die with one champion. And look at why deals were lost, by reason, every quarter. A higher win rate from a narrower list is real improvement; a higher win rate from reclassifying deals is not.

How Sellinger handles it

Sellinger's funnel ends at Deals: deals won is how many leads reached the won stage. Sellinger has a built in CRM with contacts, deals and the full conversation history across channels, and a two way sync with HubSpot, so wins logged in HubSpot can come back through the sync.

Common questions

What is a good win rate?
It varies by market, deal size and how you define an opportunity. Track your own trend.
Should no decision count as lost?
Yes. A deal that ends with no decision is a loss for the forecast, and often to the status quo.
Is win rate the same as close rate?
Many teams use the terms the same way. Some define close rate against all leads instead of opportunities. Write down which you mean.

Sources and method

Formula and example are illustrative. Sellinger behaviour from the fact register and the analytics help article, checked 24 October 2026.

Related: Sales funnel, Pipeline coverage, Sales velocity, Count meetings honestly.

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