Templates
Template: confirming an unsubscribe or stop request
When someone asks you to stop, the reply should be one line: confirm they will not hear from you again, without arguing, pitching or asking why. Often the right reply is none at all, just the opt out recorded everywhere. Below are two short confirmations and the rule for when to send nothing.
Published by Sellinger AI. Numbers and settings checked on 24 October 2026 against the fact register. Report an error.
The text
Understood, [first name]. You will not hear from us again.
Sorry for the bother, [first name]. I have removed you, and you will not receive anything further from us.
[Record the opt out on every campaign and channel, and do not reply, when the person asked for no further contact of any kind.]
Why each line is there
| Line | Why it is there |
|---|---|
| One line | Anything longer feels like one more message they did not want. |
| No reason asked | Asking why reads as resistance. |
| No pitch, no link | A pitch in a confirmation can turn an opt out into a complaint. |
| Everywhere | The person asked your company to stop, not one mailbox. |
What it measured
No data yet. Sellinger has not measured results for this exact text, so this page makes no claim about replies, meetings or revenue. Measured campaigns are in the case studies.
What Sellinger does: When a contact replies with an opt out such as STOP or unsubscribe, in English, Bulgarian or German among other forms, the contact goes on the team's suppression list, the agent stops and the lead is closed out. A weak or unclear phrase never writes the permanent record: the agent stops and a person decides.
When not to use it
- When the request was unclear, such as not now. That is a timing reply, not an opt out, but treat it carefully.
- When the person asked for no further contact of any kind; then send nothing.
How to use it in Sellinger
Before every send on email, LinkedIn and WhatsApp, the platform checks the team's suppression list and refuses the send when the contact is on it or when the check cannot be completed. Cold email can carry an unsubscribe line and the standard one click unsubscribe headers (List-Unsubscribe and List-Unsubscribe-Post). It is a per mailbox setting.
Common questions
Should I reply to an unsubscribe request?
Does Sellinger stop automatically?
Can I contact them on another channel?
Sources and method
Wording is ours. Sellinger behaviour from the fact register, checked 24 October 2026.
Related: Templates hub, Suppression list, Opt outs and suppression, Outreach rules.
