Templates

Template: following up on a quote or proposal

After sending a quote, follow up within a few days to check it arrived and answer questions, then once more with a specific offer to help, then close politely. Ask what would make the decision easier, not whether they have decided. Below are the three messages.

Published by Sellinger AI. Numbers and settings checked on 24 October 2026 against the fact register. Report an error.

The text

Placeholders in square brackets are yours to fill. The wording is ours, not a quote from a customer.

Version 1: a few days later

Subject: Re: Quote for [project]

Hi [first name],

Checking the quote reached you. Is anything unclear, or anything you would like changed in the scope?

[Name]

Version 2: about a week later

Hi [first name], would a 10 minute call help to go through the quote with [colleague who decides]? I can also send a version with [alternative option].

Version 3: polite close

Hi [first name], I will assume the timing or the fit was not right this time. If anything changes, the quote stays valid until [date].

Why each line is there

Line by line
Line	Why it is there
Check it arrived	Quotes get lost in filters and inboxes.
Ask about scope	Opens a conversation instead of a yes or no.
Include the decider	The person who signs may not have seen it.
A valid until date	A real date, not invented urgency.

What it measured

No data yet. Sellinger has not measured results for this exact text, so this page makes no claim about replies, meetings or revenue. Measured campaigns are in the case studies.

On quoting itself: in the Hotel Pirin study, a related party, quoting as soon as the details were known raised the share of replies with a price from 50% to 92%.

When not to use it

When the prospect said they chose someone else; thank them instead.
Daily; it reads as pressure.

How to use it in Sellinger

This message usually comes from a person, after a real conversation. You can keep a copy of the wording in a knowledge base text article so the agent follows the same pattern when it writes to someone in the same situation.

Common questions

How long should I wait to follow up on a quote?

A few days for the first check, about a week for the second.

What should I ask?

Whether anything is unclear or should change, not whether they have decided.

Should I offer a discount in the follow up?

Only an approved alternative, such as a smaller scope.

Sources and method

Wording is ours. Hotel Pirin figures from its case study (related party), to 11 October 2026.