Templates
Template: a congratulations message after a job change
A new role is one of the best moments to reconnect: new leaders review suppliers in their first months, and a former customer brings your name to a new team. The first message should only congratulate. A second, a few weeks later, can ask about plans. Below are versions for a prospect, a former customer and a follow up.
Published by Sellinger AI. Numbers and settings checked on 24 October 2026 against the fact register. Report an error.
The text
Congratulations on the new role at [Company], [first name]. Hope the first weeks are going well.
Congratulations on the move to [Company], [first name]. It was good working with you at [previous company]. Wishing you a strong start.
Hi [first name], now that you have settled in at [Company], I am curious: is [topic] on your list for the first months, or set already?
Why each line is there
| Line | Why it is there |
|---|---|
| Congratulate only, first | A pitch in a congratulations message cancels the kindness. |
| Mention the shared past | For a former customer, a reminder of the work you did together is the reason to stay in touch. |
| Wait a few weeks | New starters are busy; a question after they settle is easier to answer. |
| Ask about plans | Leaders in new roles are often deciding what to change. |
What it measured
No data yet. Sellinger has not measured results for this exact text, so this page makes no claim about replies, meetings or revenue. Measured campaigns are in the case studies.
Sellinger's New Joiner intent signal on LinkedIn shows people who joined a company, which is how these moments are found.
When not to use it
- When you never had any real contact and would pitch straight away.
- When the change is a departure under difficult circumstances.
- When your product does not fit the new company at all.
How to use it in Sellinger
Leave it to the agent, which writes each message from the lead's own data and your persona, or paste this text into a step in Flow-Maker in the campaign's configuration drawer. The step's instruction box personalises a pasted message with the lead's data, so read the first sends before you widen the campaign.
Common questions
Should I pitch in a congratulations message?
Why are job changes good moments?
How do I see job changes?
Sources and method
Wording is ours. Sellinger behaviour from the fact register, checked 24 October 2026.
Related: Templates hub, Trigger events, Sales champion, LinkedIn outreach for customer success managers.
