Help centre
How to connect your email account
You can connect Gmail, Outlook or any IMAP mailbox from the Email channel page. After you sign in, the mailbox sends outreach and receives replies, and you set its signature, daily limit and inbound behaviour.
Published by Sellinger AI. Numbers and settings checked on 19 October 2026 against the fact register. Report an error.
Before you start
- Access to the mailbox you want to use, including any security prompt from your provider.
- A signature you want on outgoing emails.
- A view on whether this inbox also receives important personal mail, which affects the inbound setting.
Steps
- 1
Step 1
Open the Email channel
Click Channels in the sidebar, then Email.
- 2
Step 2
Start the connection
Click Connect Email. The Connect Email Account dialog opens.
- 3
Step 3
Choose a connection method
Pick Redirect immediately (recommended) to sign in now. Pick Generate invitation link if the mailbox owner is someone else; you can set the page they land on afterwards.
- 4
Step 4
Sign in to your provider
On the secure page that opens, sign in with Gmail, Outlook or your IMAP details. The dialog also has an advanced proxy option, which you can leave off.
- 5
Step 5
Set up the mailbox
Open the account. Add an Email Signature, check Daily Emails and decide whether to turn on Handle Inbound Leads.
What happens next
The mailbox appears on the Email channel page. Attach it to an agent campaign and it sends and answers within its daily limit. Replies land on the lead record next to the rest of the conversation.
Good to know
- Handle Inbound Leads creates a lead from any new email and lets the agent reply if the conversation is relevant. Keep it off for an inbox that receives very important mail.
- Email defaults to 50 sends a day per mailbox, with an optional warm up that starts at 5 a day and doubles every 3 days up to the limit.
- Cold email can carry an unsubscribe line and the standard one click unsubscribe headers. It is a per mailbox setting.
- Automatic replies, no reply senders and satisfaction surveys are marked as machine mail. The agent does not answer them and a person is flagged.
Common questions
Which providers work?
Will the agent answer every email in the inbox?
Can I review emails before they send?
Sources and method
Written from the Sellinger app as of 19 October 2026.
Related: Daily limits and pacing, Opt outs and the suppression list, Email agent, All help articles.
