Your Best Receptionist
Never Sleeps
Deploy an AI receptionist that answers every call, handles bookings, upsells rooms, and speaks 35+ languages, 24/7. Your staff focuses on what matters: creating unforgettable guest experiences.
Live in 48 hours · No long-term contracts · Integrates with your PMS
Grand Hotel Sofia
AI Receptionist · Online
Connects with the PMS you already use
Hotels Are Losing Revenue Every Hour
Front desk staff can't be everywhere at once. When they're busy, guests wait, and revenue walks out the door.
Missed Calls = Lost Revenue
Up to 40% of hotel calls go unanswered during peak hours. Every missed call is a missed booking worth €200+ per night.
24/7 Coverage Is Impossible
Night shifts are expensive and hard to staff. Guests arriving late or calling across time zones get voicemail, or worse, silence.
Language Barriers Kill Bookings
International guests abandon inquiries when they can't communicate. You can't hire staff for every language.
Staff Turnover Never Stops
Hospitality turnover rates exceed 70%. Training new front desk staff takes weeks, and they leave in months.
An AI Receptionist That Handles It All
From first inquiry to post-stay follow-up, Sellinger manages every guest interaction with the consistency of your best employee.
Instant Booking & Modification
Handles new reservations, date changes, cancellations, and availability checks in real-time, synced with your PMS.
35+ Languages, Zero Accent
Speaks fluent English, German, French, Spanish, Mandarin, Arabic, and 30+ more. No awkward translations, just natural conversation.
Smart Upselling Engine
Suggests room upgrades, spa packages, late checkout, and dining reservations at the right moment, boosting RevPAR by 15-25%.
Learns Your Property
Trained on your hotel's amenities, policies, local attractions, and brand voice. Answers like your best concierge, consistently.
Seamless Handoff to Staff
Complex requests or VIP guests are instantly escalated to your team with full conversation context. Nothing falls through the cracks.
Live in 48 Hours
No months of integration. Connect your PMS, upload your FAQ, set your brand voice, and go live in two days.
Meet Guests Where They Are
One AI, every communication channel. Guests reach you however they prefer, and always get an instant, helpful response.
Voice Calls
AI answers and makes calls in natural voice
Instant guest messaging pre & post-stay
Automated booking confirmations & follow-ups
Live Chat
Website widget for direct bookings
SMS
Check-in reminders & service alerts
In-Room Tablet
Guest requests from their room
Turn Every Interaction Into Revenue
The AI identifies upsell opportunities based on guest context and books them instantly. No pushy sales tactics, just perfectly timed suggestions.
Guest books a Standard Room
→ Suite upgrade for just €40/night more — includes balcony & lounge access
Guest checks in on Friday
→ Weekend dining package — 3-course dinner for two at €89
Guest mentions anniversary
→ Romance package — champagne, flowers, late checkout for €65
Hotels using Sellinger see an average 15-25% increase in RevPAR from automated upselling alone.
Before vs. After Sellinger
Without AI Receptionist
- 40% of calls go to voicemail
- Guests wait 5+ minutes on hold
- Staff overwhelmed during check-in rush
- Upselling happens inconsistently
- International guests struggle to communicate
- Night shift costs €3,000+/month
With Sellinger AI
- Every call answered in under 3 seconds
- Instant response across all channels
- Staff freed to deliver memorable experiences
- Every guest gets a personalized offer
- 35+ languages, 24/7, zero confusion
- Full night coverage at a fraction of the cost
A Real Guest Conversation
Here's how the AI receptionist handles a typical guest inquiry, from first question to confirmed booking.
What Hotel Managers Say
“Since deploying Sellinger's AI receptionist, our booking conversion rate increased by 34%. Guests love getting instant answers at any hour.”
Maria Petrova
General Manager
Live in 48 Hours
No complex integrations. No months of setup. Three simple steps.
Connect Your PMS
We integrate with Opera, Mews, Cloudbeds, Apaleo, and more. One-click connection: your availability and rates sync in real time.
Train Your AI
Upload your property details, policies, and brand guidelines. The AI learns your hotel in hours, not weeks.
Go Live
Activate your channels (phone, WhatsApp, email, live chat). The AI starts handling guest interactions immediately.
Frequently Asked Questions
Ready to Never Miss a
Guest Inquiry Again?
Book a 15-minute discovery call. We'll show you exactly how the AI receptionist works for your property, with a custom demo using your hotel's data.
